Personal information policy

Policies and practices for the governance of personal information

Les Productions Haut-Vol is committed to protecting all personal information collected and used in the management of its activities.

Purposes of Information Collection

Our Privacy Policy describes the standards for the collection, use, disclosure and retention of your personal information. It also explains the ways in which Les Productions Haut-Vol protects your personal information and your right to access it.

Personal information

Personal information is defined as any information or combination of information that relates to a natural person and allows that person to be identified. An individual's name and business contact information (business title, address, phone number and email address) are not considered personal information.

Personal information must be protected regardless of the nature of its medium and whatever its form (written, graphic, audio, visual, computerized or other).


Any personal information obtained is provided by the individual concerned following his consent to the collection, use and disclosure of the information collected for the purposes indicated. Les Productions Haut-Vol will seek your consent for any other use, disclosure or collection of your personal information or when the purposes for which your information was collected change.

Les Productions Haut-Vol undertakes to use the information provided only for the purposes for which it was collected and to keep it for the time necessary to provide the requested service.

However, Productions Haut-Vol may collect, use or disclose it without your consent when permitted or required by law. In certain specific circumstances, Les Productions Haut-Vol may collect, use or disclose personal information without your knowledge or your consent. Such circumstances are met when, for legal, medical or security reasons, it is impossible or unlikely to obtain your consent or when the information is necessary in order to carry out an investigation into a possible breach of contract, to prevent or to detect fraud or to apply the law.


No personal information about you is collected when you simply access or browse the Productions Haut-Vol website. However, it should be noted that when accessing the Productions Haut-Vol website, certain information is collected automatically by our computer network via Google Analytics tools ( and Google Tag Manager( This information does not allow Productions Haut-Vol to identify you personally, but includes information relating to your domain name and the IP address through which you access this website. This information may be used by Les Productions Haut-Vol for statistical purposes, in particular to enable them to evaluate and analyze the frequency of access to its website and the related traffic.

Your personal information is collected only when you provide it to us voluntarily, in particular within the framework of the participation in any service which requires that you give such information, and that you have not expressed a refusal in this regard. In all cases where you voluntarily provide Productions Haut-Vol with personal information, the latter undertakes to collect, use and/or communicate it in accordance with this policy and applicable legislation.

The use of cookies is not linked to any personally identifiable information while browsing our website. You can deactivate these cookies at any time by modifying the configuration of your browser, but this action may deprive you of access to certain parts of our website.

Les Productions Haut-Vol undertakes not to use the personal information collected in accordance with this policy or applicable legislation for other purposes, unless it obtains your prior consent for this purpose or in certain exceptional circumstances, when Haut-Vol Productions believes in good faith that the law permits or requires it.

Limits on Collection, Use and Disclosure of Personal Information

The purposes for which information is collected are generally to confirm a person's identity, create an employee file, comply with legal requirements (some information required for tax purposes), to obtain the documents necessary to work abroad.

Les Productions Haut-Vol limits the collection, use and disclosure of your personal information only to the purposes that Les Productions Haut-Vol have indicated to you. Your personal information can only be consulted by certain authorized persons, and only within the framework of the tasks assigned to them.

Retention of information

Les Productions Haut-Vol retains your personal information for as long as necessary for the purposes for which it was collected. Les Productions Haut-Vol must destroy this information in accordance with the law and the records retention policy. When your personal information is destroyed, the necessary measures are taken to keep it confidential and to ensure that no unauthorized person can access it during the destruction process.


Personal information must be as accurate, complete and up-to-date as required by the purposes for which it is intended.

Personal information that is used on an ongoing basis, including personal information that may be disclosed to third parties, will generally be accurate and up-to-date unless limits relating to the accuracy of such information are clearly established.

Les Productions Haut-Vol does not systematically update personal information unless it is necessary to fulfill the purposes for which it was collected.

The degree of accuracy and updating as well as the completeness of the personal information will depend on the entry of your data during collection.


Productions Haut-Vol are responsible for the personal information that they have in their possession or that are in their custody, including information entrusted to third parties for processing purposes. Productions Haut-Vol requires these third parties to maintain this information according to strict standards of confidentiality and security.

The person responsible for the protection of personal information at Productions Haut-Vol supervises this personal information protection policy and the processes related to it as well as the procedures to be followed in order to protect this information.

The staff is informed and adequately trained on the policies and practices of Productions Haut-Vol with regard to the protection of personal information.

Security measures

Les Productions Haut-Vol has implemented and continues to develop rigorous security measures so that your personal information remains strictly confidential and is protected against loss or theft and against any unauthorized access, communication, copy, use or modification.

These security measures include organizational measures such as restricting access to what is necessary; backup and archiving of data using an external system, etc.; and technological measures such as the use of passwords and encryption (for example, changing passwords frequently and using firewalls).

Access to personal information

Only authorized personnel can access information about you. Productions Haut-Vol ensures that these people are qualified to access this information and that access is necessary in the performance of their duties.

Request for access to information and modifications

You have the right to know if Les Productions Haut-Vol holds personal information about you and to consult this personal information. You also have the right to ask questions about how this information was collected and used and to whom it was disclosed.

In certain specific circumstances, Les Productions Haut-Vol may refuse to provide you with the information requested. Exceptions to your right of access include the fact that the information requested relates to other individuals, that information which cannot be disclosed for legal, security or copyright reasons, that the information was obtained as part of a fraud investigation, the information can only be obtained at prohibitive costs, or the information is the subject of litigation or is privileged.

You can verify the accuracy and completeness of your personal information and, if necessary, request its modification. Any change request will be processed within a reasonable time.

Any request for access to personal information or modification of personal information can be sent to the address below:

Privacy Officer

Maxime Sabourin
(514) 442-4057

Complaints and questions

You can contact the Privacy Officer at the above address.

Any complaint regarding the protection of personal information should be directed to the person responsible for the protection of personal information at the address given above.

Haut-Vol Productions will investigate all complaints. If a complaint is determined to be justified, appropriate action will be taken, including, if necessary, modifying its policies and practices.

Training and awareness

Les Productions Haut-Vol promotes best practices and respect for transparency and privacy rights in various ways:

  • Inform all the staff of his team;
  • Display the name and contact information of the person responsible for personal information;
  • Mobilize various means of raising awareness.


If for any reason you believe that Les Productions Haut-Vol has not adhered to these principles, please notify Les Productions Haut-Vol by contacting the Privacy Officer. The necessary will be done to determine and correct the problem within a reasonable time.

Updated: August 29, 2023

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